Shipping policy
We aim to process your order within 48 business hours at which point your order will be packed and out for delivery. Our delivery driver will contact you before heading out to deliver.
We currently offer collection in-store and delivery within Dar es Salaam Metropolitan Area. Unfortunately at this time we are not able to deliver outside of Dar es Salaam.
Store Pickup
Free for all eligible orders. Just click “PICK UP” during checkout to see if the items in your bag are eligible for store pickup at our store.
Physical address: Kitchenmart (R.M.Hamza Ltd), Mosque Street, Ilala CBD, 11105 Dar es Salaam, Tanzania
Delivery
Orders above TZS 150,000/ qualify for FREE DELIVERY within Dar es Salaam.
Orders below TZS 150,000/ will incur a DELIVERY COST which will be calculated during checkout.
At checkout you will be prompted to choose the location where you would like your order to be delivered. Once you choose the location, shipping costs will be calculated. See list of locations and shipping costs below:
<!-- td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;} -->| Location | Cost |
| Town, Upanga & Kariakoo | TSh2,000.00 |
| Jangwani | TSh3,000.00 |
| Ilala / Keko / Magomeni | TSh4,000.00 |
| Buguruni / Changombe / Kinondoni / Magomeni Kagera / Namanga / Oysterbay / Taifa | TSh5,000.00 |
| Kigogo / Kijitonyama / Makumbusho / Manzese / IST Nyuma / Msasani / Mwananyamala / Urafiki | TSh6,000.00 |
| Mabibo / Mikocheni / Mlimani City / Sinza / Survey / Tandika / Tabata / Ubungo / Vigunguti | TSh7,000.00 |
| Airport / Mwenge / Mlalakua / Kipawa / Kimanga / Yombo / Masaki Mwisho | TSh8,000.00 |
| Kigamboni | TSh8,000.00 |
| Buza / Mbezi Beach | TSh10,000.00 |
| Kibada | TSh12,000.00 |
| Kunduchi | TSh13,000.00 |
| Mbezi Kimara / Tageta | TSh14,000.00 |
| Kinyerezi | TSh15,000.00 |
| Bahari Beach | TSh16,000.00 |
| Bunju / Boko | TSh20,000.00 |
| Kibamba | TSh25,000.00 |