Shipping policy

We aim to process your order within 48 business hours at which point your order will be packed and out for delivery. Our delivery driver will contact you before heading out to deliver.

We currently offer collection in-store and delivery within Dar es Salaam Metropolitan Area. Unfortunately at this time we are not able to deliver outside of Dar es Salaam.

Store Pickup
Free for all eligible orders. Just click β€œPICK UP” during checkout to see if the items in your bag are eligible for store pickup at our store.

Physical address: Kitchenmart (R.M.Hamza Ltd), Mosque Street, Ilala CBD, 11105 Dar es Salaam, Tanzania


Delivery
Orders above TZS 150,000/ qualify for FREE DELIVERY within Dar es Salaam.

Orders below TZS 150,000/ will incur a DELIVERY COST which will be calculated during checkout.

At checkout you will be prompted to choose the location where you would like your order to be delivered. Once you choose the location, shipping costs will be calculated. See list of locations and shipping costs below:

<!-- td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;} -->
Location Cost
Town, Upanga & Kariakoo TSh2,000.00
Jangwani TSh3,000.00
Ilala / Keko / Magomeni TSh4,000.00
Buguruni / Changombe / Kinondoni / Magomeni Kagera / Namanga / Oysterbay / Taifa TSh5,000.00
Kigogo / Kijitonyama / Makumbusho / Manzese / IST Nyuma / Msasani / Mwananyamala / Urafiki TSh6,000.00
Mabibo / Mikocheni / Mlimani City / Sinza / Survey / Tandika / Tabata / Ubungo / Vigunguti TSh7,000.00
Airport / Mwenge / Mlalakua / Kipawa / Kimanga / Yombo / Masaki Mwisho TSh8,000.00
Kigamboni TSh8,000.00
Buza / Mbezi Beach TSh10,000.00
Kibada TSh12,000.00
Kunduchi TSh13,000.00
Mbezi Kimara / Tageta TSh14,000.00
Kinyerezi TSh15,000.00
Bahari Beach TSh16,000.00
Bunju / Boko TSh20,000.00
Kibamba TSh25,000.00